Cancellation Policy & Disclosures

CANCELLATION POLICY: Please allow 72 hours for all hair color cancellations. Due to the length of these appointment times, we will do our best to fill your appointment time to avoid the cancellation fee of 50% of the planned service. Please text your stylist directly so we can assist you. Clients that “no show” will be asked for a credit card deposit in order to rebook. Times and availability will vary based on stylist and time of year.

TARDINESS POLICY: If you are running late and can arrive within 15 minutes of your scheduled appointment, please call ahead and we can make arrangements to begin your service no later than this timeframe. If you will not be in the chair before this timeframe, you will be asked to reschedule so that your results will not be compromised, nor will the tardiness affect other clients on the schedule. This is our salon policy for all color appointments. If you appointment is shorter than an hour, any tardiness may be reason for rescheduling.

DISCLOSURE (COLOR CORRECTIONS & COLOR CHANGES): Color changes and corrections are our specialty and we take this work very seriously. Results may vary due to: (within 24-months)

  • pregnancy or child birth (due to hormone changes)
  • change/start/stop medication
  • chemotherapy
  • chemical hair treatments (including henna, straightening treatments, etc.)
  • dieting/diet changes
  • past hair coloring (including box dye & salon hair colors)

Sharing your complete hair & health history will help us get you the best results. You and your stylist should discuss this prior to your color change/correction.

DISCLOSURE (AFFILIATE LINKS): This website contains contextual affiliate links. Tallulah East Collective may make a commission if you click through one of the post links to make a purchase, but you will not pay any extra for that purchase.

Tallulah East Collective is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising feeds by advertising and linking to Amazon.com.

Tallulah East Collective is a women’s hair along providing beautiful, lived in color. We share tutorials and tips on hair and lifestyle topics related to women here on our website, as well as our Facebook, YouTube, Instagram. Recommendations we provide are our own and product information often comes from the manufacturer or distributer. Any product claim should be verified with the manufacturer.

 

Tallulah East COLLECTIVE  | 801.508.4222  @tallulaheast  | Salt Lake City, UT

Tallulah East COLLECTIVE  | 425.293.8237  @tallulaheast  | Bellevue, WA

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